Shipping policy
SHIPPING POLICY
Tallow & Honey
Customer Support: support@shoptallowhoney.com
Order Processing
Orders are generally processed within 1–2 business days after the order is placed.
Orders placed on weekends or holidays may be processed on the next business day.
Shipping Times
Delivery times vary depending on the destination, shipping method, and local carrier.
Estimated delivery times are provided for guidance only and are not guaranteed.
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.
Tracking
When tracking information is available, it will be provided by email after your order has been shipped.
If you have not received tracking information or your tracking information has not been updated, please contact:
Shipping Delays
Delivery may occasionally take longer than expected due to circumstances outside our control, including:
- Carrier delays
- Weather conditions
- Customs processing
- Holidays
- Incorrect or incomplete addresses
- Other unforeseen circumstances
Tallow & Honey is not responsible for delays caused by events outside our reasonable control.
Incorrect Address
Customers are responsible for providing accurate shipping information during checkout.
If you notice an error in your shipping address, please contact us immediately at:
We will do our best to update the address before the order is shipped.
Once an order has been shipped, we may be unable to change the delivery address.
Lost Packages
If your package appears to be lost or has not arrived within a reasonable period after the expected delivery date, please contact us.
We will investigate the shipment with the applicable carrier and assist you with the next steps.
Contact
For questions regarding shipping and delivery, please contact: